How to Fix Messy Doll Hair and Remove Dirt From Your Favorite Doll

How to fix messy, tangled doll hair

My Friend Mandy doll before and after makeover

Fixing messy doll hair and removing surface dirt from your doll is easy and just takes a few things you probably already have on hand. These techniques can be used on almost any doll, old or new.

I found this vintage 1970's Fisher Price My Friend Mandy doll at a local thrift store and almost left her there because she was in pretty rough shape. Her hair was messy, her arms and legs were dirty, and she had a large dark spot under her chin.

My Friend Mandy doll with messy hair

My Friend Mandy doll with dirty face and smudge on chin

But I decided to try giving her a makeover, and she came out looking adorable!

To clean surface dirt and grime from vinyl doll skin, plain, unscented lotion or cold cream works well. It breaks down the dirt so you can remove it with gentle scrubbing.

I spread a thick layer evenly on the doll's skin and let it sit for a few hours. Depending on how dirty your doll is, you may not need to leave it on this long. I spread the lotion on her face, arms, and legs.

My Friend Mandy doll with lotion on face

With a cloth or sponge, gently scrub a few areas of the skin to see if the dirt comes off. Don't use anything rough or abrasive or it may scratch the vinyl or remove the doll's blush or makeup. An old kitchen sponge works fine for this.

Rinse the cream off thoroughly and pat dry.

My Friend Mandy doll with clean face

The dark spot under her chin didn't come off after using the cream, but a few rubs from a Mr. Clean Magic Eraser took them right off. The Magic Eraser is a sponge made of melamine foam and is great at removing marks from doll skin. It also works on My Little Pony toys. I have better luck using it dry rather than wetting it like you do for regular cleaning. Be careful if using the Magic Eraser around cheek blush, eyebrows, My Little Pony symbols, etc. - it works like sandpaper and can remove the paint.

To Fix Messy Doll Hair:
Now it's time to fix this messy hair!

Tangled doll hair

Wet the doll's hair and shampoo it with whatever shampoo you happen to have on hand for yourself. Rinse thoroughly and apply conditioner. I use a LOT of conditioner for this step and make sure the hair is thoroughly coated.

Let the doll sit for awhile to give the conditioner a chance to work. Depending on how tangled the hair is, I let the condition work for anywhere between 20 minutes to a few hours.

Doll hair with conditioner

With the conditioner still in her hair, take a fine-toothed comb and start combing the tangles out from the ends of the hair. Work your way from the bottom of the hair to the top. Working small sections at a time works well, and leaving the conditioner in during this step allows the comb to slide through and detangle the hair without stretching it.

combing doll hair

Be careful not to pull the hair to force the tangles out. While human hair strands can stretch a little bit and return to their original size, strands of plastic doll hair can't. So it's very important to comb the hair slowly and gently, adding more conditioner if needed. Stretched-out hair can't be repaired and is what causes that frizzy, ratted look so often seen on old dolls.

Patience during this step will pay off in the end. For a large doll with lots of hair (like the Baby Crissy doll for sale in my vintage shop on Etsy), I've spent over an hour on this step alone, working small sections at a time. The more you can work the tangles out naturally, the better the hair will look.

For dolls with really dry and brittle hair, or if the tangles aren't coming out, you can wrap the hair in plastic wrap and let it sit overnight.

doll hair combed smooth

Once you have all the tangles combed out, gently rinse out the conditioner, allowing the water to flow in the direction of the hair so it doesn't add new tangles. Gently work out the conditioner with your fingers.

I like to rinse until there's just a little conditioner left in the hair, but you can rinse it all out if you want. If I'm styling the hair into curls, leaving just a little bit of conditioner in the hair seems to help the curls hold better.

Carefully squeeze the hair dry and comb it the way you want it. For dolls with rooted hair, look closely at the hair plugs to find out which way the hair should go. Lots of hair plugs close together is usually a sign that this is where the hair should be parted, with half the plugs going to one side and the other half to the other.

rooted doll hair

center parted doll hair

doll with hair combed smooth and ready for curlers

Mandy's hair originally had a bit of bounce to it, some versions had the hair curled under and others had it flipped out to the side. I like the flippy look, so I rolled her hair in foam rollers.

Tear tiny pieces of paper towel to use as curling papers. This will prevent the ends of the hair from having that "crimped" look when they come off the rollers. Folding it over the hair gives you something to wrap around the curler to get the curl started.

Doll hair with paper towel as curling paper

Since the weight of the hair will pull the curls out a little when dry, it's a good idea to use curlers one size smaller than the size of curls you want. I rolled the curlers pretty tight and still got looser waves.

My Friend Mandy doll with hair in curlers

My Friend Mandy doll with hair in curlers

Set the doll somewhere where the hair can dry naturally. While some people use a blowdryer on low heat, I haven't had good luck with this technique and it made the doll's hair permanently frizzy. I usually let the doll's hair dry for a day or two before removing the curlers.

My Friend Mandy doll with curly hair

Doll hair after conditioner is rinsed out

If you leave a little conditioner in the hair like I do, the hair may have a greasy and stringy look, but running your fingers through it a few times and fluffing it will fix this.

soft looking doll hair

The end result: Mandy's curls softened into loose waves, and she's clean and ready for adoption!

My Friend Jenny doll with clean face and styled hair


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  • Penny - January 12, 2020

    I used your technique on my 1970 baby go bye bye and beautiful now thank you

  • Nancy Clark - December 20, 2019

    These Fisher-Price dolls can be washed in the washing machine. I usually wash mine with a few towels. I don’t dry them in the dryer, but just air dry them. They turn out very clean from being dried in the sun

  • Tere - September 12, 2019

    I used J & J baby shampoo and my personal hair conditioner on my Madam Alexander doll and I’m very pleased with the result. Thank you for the info. Her hair is shiny and silky and like new.

  • Christina - May 02, 2018

    Griselda, use la crema PONDS, en ingles le dicen “COLD CREAM”. Es el producto que usan para quitar maquillaje de la cara.

  • griselda - March 19, 2018

    No se lo que es la crema fría o a que le llaman crema fría ? Agradezco me expliques que es ,si es una crema de belleza , una marca ,o un producto de limpieza . Gracias.

  • Loretta Humiston - August 13, 2017

    I have a 1982 My Friend Mandy doll. She is in excellent condition except her body has an oily sticky feel to it. Will the cold cream fix this. If not, what would I use? Thank you.

  • Lorraine - April 16, 2017

    To remove ink try 10% benzoyl peroxide AKA pimple cream. Put this on the spots with ink only let it dry. It will take several process of this but,it really works.

    I like to use the one that is white as you can see where you are place the medicate acne cream on your vynal or plastic doll. The sun helps thos process speed up but, use caution with the hair and, eyes as sun light can lighten these up as well always cover sleeping eyes on your doll to protect. Do not get acne cream with 10% benzoyl peroxide as this will bleach stain fabrics.

    Always clean off dried product before reappalying for additional treatments.

  • Daniela - November 02, 2016

    Wow! I have this exact doll. I was born in the earlies 70s and my grandmother kept it for me. I just gave it to my 3-year old snd she’s in love. Thanks for the tips bc Mandy needs some serious TLC.

  • Reem - October 25, 2016

    My kids drew on my doll’’s face by dry blue pen do you have anyway to remove the stains?

  • Rose - March 17, 2016

    Thanks Erin, I’m glad you found it helpful!

  • Erin - March 17, 2016

    This is super neat and wonderful. Love the pics.

  • Rose - February 17, 2016

    Hi Debbie – Yes, you can use this technique on pretty much any doll. If the hair is very coarse you may want to let the conditioner soak longer (you can wrap it in plastic wrap and leave it overnight), or do several treatments.

  • Debbie - February 15, 2016

    I’m working on my 1950 wedding doll and researching how to clean her hair. Do you think I can use the same process?

  • Ann - September 23, 2015

    The dolls are completely washable. I tested this out by putting an old “Mikey” in a lingerie bag and did a short cycle on my front loader. He came out beautifully – even his hair! I am going to put Mandy, Jenny and Becky through a cycle too. It got his soft body super clean as well as his plastic arms and legs.

  • Rose - August 18, 2015

    Hi Aimee – You could try re-rooting her hair, their hair plugs are far enough apart that it would not be too difficult. And it might look more natural than a wig. But you’d probably need to take her head off, unless there’s a way to get the original hair out and add the new hair without doing that. Good luck!

  • Aimee - May 30, 2015

    Gonna try this on both my Mandy and Jenny dolls. Unfortunately Jenny had a bad haircut when I was a child. I might try giving her a wig. I know that probably takes away any value as a collectors item but I’m not looking to sell her and the bad haircut has probably already destroyed monetary value. Any tips on replacing her hair?

  • josephine - April 09, 2015

    You have a brilliant mind!

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